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Services we offer




WORD PROCESSING EDITORIAL SERVICES
PROOFREADING TRANSCRIPTION
CV WRITING PRESENTATIONS
RESEARCH DOCUMENT FORMATTING
RESEARCH ADMINISTRATION
This list is intended as a guideline only as it is difficult to detail the wide variety of tasks we perform on a daily basis.

If what you require is not listed, please ask. If we are not capable of providing the service you need we will be happy to refer you to an experienced VA who can assist you.

WORD PROCESSING We can help with everything from letters and memos to reports, journals or complete procedure manuals. We are fully conversant with all Office 2010 packages and can supply a professionally finished document via email, or on plain paper or your own letterhead. Leave the choice of fonts and layout to us or specify a range of special features, including graphics and desktop publishing options.
EDITORIAL SERVICES These are available for publishers, literary editors, companies large or small, students, authors and other individuals. We welcome non-fiction and fiction, from both new and established authors.
PROOFREADING Checking proofs is a tedious but critical task and any mistakes overlooked can be costly to correct at the page proof stage.  Modern computer spellcheckers are useful but have their limitations.  They are unable to always distinguish the correct tense or even whether a word is correct (e.g. they would not pick up the difference between shore and shoar, flaw and floor etc.)

We mark changes electronically using 'track changes' in Word, flagging any changes, additions or deletions.

We can:

  • check and correct spelling, punctuation, grammar, and general English errors
  • check and highlight problems in page layout and markup copy
  • check against specifications for typesetting
  • check and query errors or inconsistencies in style and content
  • check for overall sense and clarity
CV WRITING Too much experience to fit into a short CV; too little experience to write a CV at all; or simply not happy that your CV really sells you as the right person for that job? Whatever the problem, with years of experience in recruitment, we can help.
PRESENTATIONS If you need to deliver a lecture or a presentation, but don't have the facility to produce A4 overheads, handouts or slide shows, let us turn your notes into a PowerPoint presentation, emailed to you or printed onto transparencies.  We can offer a choice of graphics, charts and clip art. 
RESEARCH Comprehensive library and internet research service available to academics, writers and business people worldwide.  We can search and review net resources on assigned topics and report the findings in whatever form you prefer.
BUSINESS WRITING We have broad experience in both business report writing and the writing of academic reports/papers.

We can assist with copy for business brochures, information booklets, leaflets, instruction manuals, fact sheets, business plans, reports, proposals, newsletters, press releases and articles.

If you need to turn your rough draft or handwritten notes into a full manuscript, we can provide a complete writing service to your specifications.  Where necessary we can also carry out appropriate research via the library or internet (travel or telephone charges will be applied on top of the hourly rate if appropriate).

TRANSCRIPTION We are equipped to handle all manner of audio dictation whether a letter, report, meetings, seminars, conferences or interviews.

For in depth advice on transcription please see our sister site Penguin Transcription

We can transcribe standard audio tapes, micro or mini cassettes or DSS and WAV digital files. Once transcribed, your work can be emailed, faxed or posted.

Editing Transcription

Rarely does spoken English appear concise and clear, particularly in interviews. It can appear rambling, repetitive and full of 'fillers' like 'um', 'er' and 'know what I mean?' The words can easily become incomprehensible.

We can edit the literal transcription into a concise easily understood text where the speaker's meaning is clear.  Please contact us for details of prices.

PLEASE NOTE - we invariably speak much faster than we write or type. It is generally accepted that we can speak four times faster than we can type.

It is a commonly held misconception that it takes one hour to transcribe one hour of recorded tape. This is incorrect.

The industry standard allows ONE hour to transcribe 15 minutes of clearly recorded speech.

It can take a MINIMUM of 4 hours to transcribe a 1 hour tape and as much as 6 or 8 hours depending on:

  • The quality of the recording
  • The clarity of the voices on the tape
  • The number of people speaking
  • The speed at which they are talking
  • Whether they speak in coherent sentences
  • The degree of regional accents
  • The amount of technical terms involved
  • The position and number of microphones used
AMENDMENTS / REVISIONS - We will normally copies of completed work on our computer for one year. This enables us to make updates or amendments with ease, saving you time and money. However, if you prefer us not to keep copies for confidentiality reasons, then we will of coruse delete our copies as soon we have confirmation of receipt from you.

If you would like further information about any of our services or want to discuss an option not mentioned, please call and we will do our best to help.

We have access to a network of experienced VA's via the Alliance of UK Virtual Assistants, and between us we cover most of the specialist skills.

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